Privacy Policy

Dear customer,

Unlike ever before, privacy and protecting Personal Information are of paramount concern to our customers worldwide.

We at Salt Earth respect your privacy and are committed to safeguarding your Personal Information. We want you to have a clear picture of how we intend to treat the Personal Information you provide and how it will be processed and managed.

As a company serving clients worldwide, we have policies and procedures to ensure that the Personal Information you provide and we collect is protected according to the latest data privacy laws and regulations. These policies and procedures reflect the same level of care that we deliver to our customers and expect from our staff every day.

You will always be able to locate this Privacy Statement on our Site at thesaltearth.com

If you have any questions regarding this Privacy Statement or any of our related privacy policies, please do not hesitate to contact us at are@thesaltearth.com

Sincerely,

Founder, Salt Earth

OUR PRIVACY POLICY

Consent

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, thesaltearth.com (“Site”), use our services, or purchase our products. By using our website, you agree to the terms of this Privacy Policy.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

“Cookies” are data files placed on your device or computer and include an anonymous unique identifier.

“Log files” track actions occurring on the Site and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, and payment information (including credit card numbers, debit card numbers, email address, and phone number). We refer to this information as “Order Information.”

We may also receive Personal Information about you from third-party sources, such as third-party data providers.

When we refer to “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

How Do We Use Your Personal Information

We use the Order Information to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information, including but not limited to:

  • Communicate with you
  • Screen our orders for potential risk or fraud
  • Deliver and improve our product and service offerings
  • Accept and process product returns
  • Advertise and market our services and products
  • When your preferences align with our offerings, we will provide you with information or advertisements related to our products or services.
  • We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address) and, more generally, to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site and assessing the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. We use Shopify to power our online store—you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy

We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/

You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

We may also share your Personal Information with our third-party marketing partners for their or their customers’ own marketing or commercial purposes. You may opt out of sharing your personal information with third-party marketing partners. To do so, please send an email with your request to care@thesaltearth.com

We also use device information through our Digital Marketing channels like Instagram, Facebook, and Google. We also use third parties such as Meta and Google to provide online services such as personalized advertising and website analytics, collect anonymous internet usage data, and engage in social media. These third parties may use cookies and other tracking technologies, such as web beacons, on our website in connection with their online services. For example, with personalized advertising, we can customize the delivery and content of our ads on third-party websites and online services for people who have previously visited our websites (this is also known as remarketing) so that we can serve advertisements and content that we think may be of relevance to you.

Advertisements or content may also be targeted to users based on location (identified via an IP address), gender, age and interests. No personal information will be collected on these occasions. These third parties may also transfer this information to other parties, including where they are required to do so by law, or where such other parties process the information on their behalf.

Sensitive Data

We do not collect any special categories of personal information about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data); nor do we collect any information about criminal convictions and offenses.

Children

Our services are generally not directed to children under 16. We do not knowingly collect Personal Information from anyone under 16 without parental consent. If you become aware that we have collected Personal Information from a child under 16 without parental consent, please let us know so we can take appropriate action.

You can write to us at care@thesaltearth.com

How We Protect Personal Information

In proportion to the sensitivity of the information, we maintain reasonable administrative, technical, and/or physical safeguards and appropriate security measures to protect Personal Information from loss, misuse, or unauthorized access, disclosure, alteration, or destruction of the information you provide. However, we cannot guarantee the security of your Personal Information, as no electronic data transmission or storage of information is completely secure. If an incident is reported affecting your information, we will investigate and comply with all required reporting obligations.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records for as long as we need it for the purposes described in this Privacy Policy. You may request deletion of your Personal Information by writing to us at care@thesaltearth.com. Please note that in some situations, we will be unable to comply with your request.

Changes In Privacy Policy

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Please note that we will likely require additional information from you to verify your identity and respond to your requests. If you would like to discuss or exercise your applicable rights, subject to limitations established under the local law of California, please contact us via the contact information provided in the “Contact Us” section. We will respond to you within a reasonable time and within the time limits established by applicable law. Your Personal Information will only be retained for as long as necessary to achieve the purposes for which it was collected.

Contact Us

If you would like to change your privacy settings, please visit our privacy center. For more information about our privacy practices, questions, or complaints, please contact us at care@thesaltearth.com or by mail using the details provided below:

Salt Earth:

16192 Coastal Highways,

Lewes,

Delaware 19958,

County of Sussex.

Last updated: (13 May, 2024)